Terms & Conditions

Subject to these Terms and Conditions you will be eligible to trade-in your existing qualifying device (see condition 7 for details of qualifying Trade-In Rewards) and receive up to a 1950 USD/1600 EUR/1450 GBP/1800 CHF/2100 CAD reward (Reward) when you purchase a new qualifying eXact Auto-Scan device from X-Rite Incorporated “X-Rite”.

This promotion is operated by a third-party service provider, Opia Limited.

  1. The X-Rite Trade-In promotion is valid on selected qualifying purchases of eXact Auto-Scan devices as detailed at column 7 (Qualifying Products) made during the promotional period from 00.00am (Local time) on the 20th February 2019 to 23.59pm on the 30th September 2020 (Promotional Period) (inclusive).

  2. The closing date for applications is 23.59pm on 28th December 2020, any applications received after this date will be deemed invalid.

  3. Claims must be registered online, and proof of purchase uploaded within 90 days from the date of purchase of an eXact Auto-Scan device from X-Rite. The trade-in device and a copy of the claim form must be received by Opia within 30 days of the date the rebate claim is approved. For the avoidance of doubt the first day of purchase indicated on the proof of purchase counts as day 1.

  4. The promotion is open to residents of:

North AmericaEuropeEurope
United StatesAlbaniaMacedonia
Bosnia and HerzegovinaMontenegro
Czech RepublicPoland
EstoniaRepublic of Ireland
FranceSan Marino
LiechtensteinUnited Kingdom
LithuaniaVatican City
  1. This Promotion is not open to employees of X-Rite, their agents or staff or anyone connected with the promotion.

  2. Claims must be submitted by the end user customer only. Claims may not be submitted on behalf of customers.

  3. This promotion is only open and applicable to the purchase of an eXact Auto Scan device and the return of the following qualifying Trade-ins with the following trade-in rebate values:

Rebate values for purchases made between 20/02/19 and 30/09/20

Full System (eXact AutoScan + Track)EAS-XRE1B
Track OnlyEAS-00-29-XR

Qualifying Trade-in's:

  • X-Rite EasyTrax
  • X-Rite ATD/ATS
  • Techkon SpectroDrive
  1. The Reward amounts shall be paid USD in the United States, GBP in the United Kingdom, CAD in Canada, CHF in Switzerland and EUR in countries in Europe (excluding the United Kingdom). The promoter will not be held responsible for any bank charges related to receiving the trade-in rebate. The cash back payment will be made via a bank transfer. Participants in the United States or Canada can also opt for the reward to be paid by cheque if preferred.

  2. The above Qualifying Trade-Ins can be identified by a printed model number on the exterior of the product; The model number will be preceded by a brand identifier such as X-Rite.

  3. The purchase price, date, and place of purchase must be clearly indicated on the invoice or receipt to be accepted. Customers failing to provide an acceptable proof of purchase will be notified via email and will have 10 days to respond before the claim is marked invalid.

  4. Provided your application is approved, you will receive a confirmation email within two (2) working days. Place your Trade-In Device into the box and affix the returns label to the front of the box and return the device. A postage contribution will be added to the cashback reward for customers ($6.50 for USA, $8.25 for Canada, €6.50 for Europe, 8.00 CHF for Switzerland & £6.00 for UK). The Promoter must receive the Trade-In Device within 30 days of the date of the claim approval notification.

  5. Only one trade-in per Qualifying Product purchased can be accepted and a maximum of 5 units can be traded in by a Participant, business or organization during the Promotional Periods.

  6. Trade-ins cannot and will not be returned once they have been received by Opia Limited as part of this Promotion.

  7. For your trade-in to qualify for the full Reward it must be a complete unit with serial number sticker in-tact. The unit itself does not need to be operated under power. Scratches, dents, discoloration, dirt are acceptable for return of the product.

  8. Your trade-in must have been originally purchased by the claimant and must not be subject to any outstanding lease agreement.

  9. Proof of posting will not be accepted as proof of receipt. X-Rite cannot accept liability for any applications lost, damaged or destroyed in the post and recommend using an insured postal service.

  10. Please note we are unable to accept hand delivery of trade-ins.

  11. Provided that the terms and conditions of this promotion have been met, and your Trade-in matches the description you have given, your Reward payment will be made within 14 days of validation of your claim to your bank details provided, please allow up to 5 working days for the bank transfer to arrive in your account.

  12. The Reward is inclusive of all taxes. Where this Reward payment constitutes a taxable benefit, all tax liability lies with the recipient.

  13. The instructions contained within the promotional website and the published process form part of the terms and conditions of the Promotion.

  14. We reserve the right to closely monitor usage of the promotional website, including users IP addresses, so that we may identify misuse, and disqualify applications if we have reason to believe the terms of the promotion have been breached.

  15. The offer is not transferrable to another individual or business; claims will only be accepted from the original purchaser.

  16. If a claim is refused, because the Terms of the Promotion have not been met, the promoter's decision is final.

  17. X-Rite is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the participant from or otherwise obstructs him/her in participating in the promotion.

  18. Email address for correspondence is help@xriteoffers.com

  19. X-Rite reserves the right to amend or cancel the terms of this offer without notice if circumstances make this unavoidable.

  20. Mailing address for correspondence is X-Rite Trade In, PO Box 523, Gateshead, NE8 9EN.

  21. Address for trade-ins: In Europe: X-Rite Trade In, Sims Recycling Solutions, Waarderweg60, 2031 BP, Haarlem, Netherlands
    In the US and Canada: X-Rite Trade In, Sims Recycling Solutions, 1600 Harvester Road, West Chicago, Illinois, 60185, USA

Promoter: Opia Limited, Baltimore House, Abbots Hill, Baltic Business Quarter, Gateshead. NE8 3DF, United Kingdom. Please do not send any applications or promotional correspondence to this address as it will not be responded to.

Claim Tracker

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